Client-Focused Banker: Open Accounts & Tech Help

JPMorganChase

Madera (CA)

On-site

USD 42,000 - 54,000

Full time

2 days ago

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Job summary

JPMorganChase is seeking an Associate Banker to deliver welcoming, customer-centric service in a Chase branch. You will help clients with accounts, explain digital tools, and build trusted relationships while collaborating with the branch team.

Key duties include opening and servicing accounts, guiding customers through mobile and online banking, and ensuring compliance with policies and procedures. This role emphasizes hospitality and financial knowledge in a dynamic retail banking environment.

Qualifications

Experience delivering attentive and friendly service in a client-facing role.
Ability to build trusted relationships and understand client needs.
Strong communication to explain products and guide customers, with empathy.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
Open new accounts and service existing ones while following policies and regulatory requirements.
Assist clients with day-to-day banking and mobile/online self-service tools.
Build relationships by listening, asking questions, and coordinating with branch team.
Handle branch operations and cash devices in compliance with procedures.