Client-Focused Banker: Hospitality + Tech Solutions

Aumni; Rochester (MN); On-site; USD 48,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality, delivering attentive service and using the latest banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through teamwork and compliant operations.

The role emphasizes greeting clients, managing lobby traffic, opening accounts, and guiding customers through Chase Mobile, Chase.com, and ATMs to meet their financial needs.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with branch team to provide seamless service.
• Ability to quickly learn products, services and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalence.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance, open new accounts while following policies.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash-related tasks in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Learning new products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality, delivering attentive service and using the latest banking solutions. You will build trusted relationships, educate clients on products, and support branch goals through teamwork and compliant operations.

The role emphasizes greeting clients, managing lobby traffic, opening accounts, and guiding customers through Chase Mobile, Chase.com, and ATMs to meet their financial needs.