Client-Focused Banker & Financial Solutions Specialist

JPMorganChase; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is looking for an Associate Banker who will represent the brand with warmth and hospitality while delivering innovative banking solutions and technology-enabled service. The role centers on welcoming clients, building trusted relationships, and guiding customers toward financial solutions.

You will help clients meet financial goals, educate them on digital tools, and support branch operations, ensuring compliance with policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations
• Ability to build trusted relationships with clients
• Ability to engage clients with clear, polite communication
• Ability to quickly and accurately learn products, services, and procedures
• Client service experience or comparable experience
• High school diploma or GED equivalent

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts
• Educate clients on technology self-service options (Chase Mobile App, Chase.com, ATMs)
• Build relationships by listening, asking questions, and connecting clients to experts
• Perform branch operations and cash handling in line with policies and procedures

Skills

Client relationships

Communication

Problem solving

Teamwork

Tech literacy

Customer service

Adaptability

Education

High school diploma or GED

Job description

Chase is looking for an Associate Banker who will represent the brand with warmth and hospitality while delivering innovative banking solutions and technology-enabled service. The role centers on welcoming clients, building trusted relationships, and guiding customers toward financial solutions.

You will help clients meet financial goals, educate them on digital tools, and support branch operations, ensuring compliance with policies and regulatory requirements.