Client-First Banker & Financial Solutions Advisor

Fairygodboss; Kalamazoo (MI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging technology to deliver financial solutions and superior client experiences. You will build trusted relationships, help clients reach financial goals, and work with a collaborative team in a dynamic branch environment.

The role emphasizes excellent service, product knowledge, and adherence to regulatory requirements while delivering a seamless customer experience through in‑branch and digital channels.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies.
• Educate clients on day‑to‑day banking transactions using Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients through listening, empathy, and cross‑selling solutions with team support.
• Perform branch operations, including cash handling and vault/ATM duties, per bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, leveraging technology to deliver financial solutions and superior client experiences. You will build trusted relationships, help clients reach financial goals, and work with a collaborative team in a dynamic branch environment.

The role emphasizes excellent service, product knowledge, and adherence to regulatory requirements while delivering a seamless customer experience through in‑branch and digital channels.