Associate Banker: Build Relationships & Tech Service

JPMorgan Chase & Co.; Medfield (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in Medfield, MA is seeking an Associate Banker to welcome clients, open accounts, and connect customers with Chase's digital solutions. You will deliver friendly service and help clients achieve their financial goals.

You will grow trusted relationships, educate customers on mobile and online banking, and support branch operations while complying with policies. Join a team focused on hospitality and outcomes.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and create a welcoming environment using a tablet to manage lobby traffic.
• Open new accounts and perform servicing in compliance with policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and coordinating with team.
• Handle branch operations and cash devices per policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge learning

Learning fast

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Medfield, MA is seeking an Associate Banker to welcome clients, open accounts, and connect customers with Chase's digital solutions. You will deliver friendly service and help clients achieve their financial goals.

You will grow trusted relationships, educate customers on mobile and online banking, and support branch operations while complying with policies. Join a team focused on hospitality and outcomes.