Part-Time Client Experience Banker

JPMorgan Chase & Co.; Boardman Township (OH); On-site; USD 18,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Boardman, OH is seeking an Associate Banker to deliver welcoming, customer‑centered service and to help clients manage their finances using digital tools. You will build trusted relationships, understand client needs, and support branch goals through collaborative teamwork and service excellence.

The role emphasizes friendly, proactive engagement, product knowledge sharing, and adherence to banking policies while assisting with everyday banking tasks and new accounts.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by servicing accounts, maintaining relationships, and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and coordinating with team members to reach financial goals.
• Perform branch operations, including cash handling and ATMs, in compliance with policies.

Skills

Client service experience

Relationship building

Effective communication

Team collaboration

Problem-solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Boardman, OH is seeking an Associate Banker to deliver welcoming, customer‑centered service and to help clients manage their finances using digital tools. You will build trusted relationships, understand client needs, and support branch goals through collaborative teamwork and service excellence.

The role emphasizes friendly, proactive engagement, product knowledge sharing, and adherence to banking policies while assisting with everyday banking tasks and new accounts.