Client-Focused Banker: Build Relationships & Tech Solutions

Aumni; Huntley (IL); On-site; USD 38,000 - 65,000; Full time

Job summary

Chase is hiring an Associate Banker to welcome clients, provide attentive service, and help customers achieve their financial goals using modern banking technology.

You will open new accounts, service existing ones, educate clients on Chase Mobile App and Chase.com, and collaborate with the branch team to deliver a seamless, personalized experience. This role emphasizes hospitality and compliance in a fast-paced branch environment.

Qualifications

• Client-first mindset with attentive, friendly service.
• Build trusted relationships with clients.
• Clear, polite communication to understand and help.
• Resolve client issues promptly with detail.
• Collaborate with team to deliver seamless service.
• Learn products, services, and procedures quickly.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts, opening new accounts, and following policies.
• Educate clients on day-to-day banking and self-service options.
• Build relationships through listening, empathy, and sharing product knowledge.
• Perform branch operations including cash devices while following procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is hiring an Associate Banker to welcome clients, provide attentive service, and help customers achieve their financial goals using modern banking technology.

You will open new accounts, service existing ones, educate clients on Chase Mobile App and Chase.com, and collaborate with the branch team to deliver a seamless, personalized experience. This role emphasizes hospitality and compliance in a fast-paced branch environment.