Client-Focused Banker

JPMorganChase; Los Angeles (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

Chase, part of JPMorganChase, is seeking an Associate Banker in Los Angeles to deliver personalized client experiences, open new accounts, and provide ongoing servicing using digital banking tools. You will play a key role in engaging clients, understanding their financial goals, and guiding them to appropriate solutions.

The role emphasizes building trusted relationships, delivering hospitality, and collaborating with branch colleagues to meet customers' needs in a dynamic banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and interpersonal skills.
• Ability to quickly learn products, services and procedures.
• Desire to build trusted relationships with clients.

Responsibilities

• Greet clients, create a welcoming environment, manage lobby flow and schedule meetings.
• Assist with account servicing, maintenance and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and technology self-service options.
• Build meaningful client relationships by listening, asking questions and sharing product knowledge.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Product knowledge

Teamwork

Education

High school diploma or GED

Job description

Chase, part of JPMorganChase, is seeking an Associate Banker in Los Angeles to deliver personalized client experiences, open new accounts, and provide ongoing servicing using digital banking tools. You will play a key role in engaging clients, understanding their financial goals, and guiding them to appropriate solutions.

The role emphasizes building trusted relationships, delivering hospitality, and collaborating with branch colleagues to meet customers' needs in a dynamic banking environment.