Client-First Relationship Banker

Aumni; Rhode Island; On-site; USD 52,000 - 76,000; Full time

Job summary

Chase is seeking an Associate Relationship Banker to join a branch and provide warm, knowledgeable service to clients. You will understand financial goals, offer thoughtful solutions, and help clients navigate banking options.

You will educate customers on Chase Mobile App, Chase.com, and ATM usage, while building lasting relationships. This role requires strong communication, compliance, and availability for branch hours.

Qualifications

• Strong communication skills for in-person and phone interactions.
• Ability to build trust and tailor recommendations to client needs.
• Comfort with banking products and financial technology tools.
• Adherence to banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in the branch.
• Engage in consultative conversations to understand client needs.
• Assist walk-in and scheduled clients with banking solutions and referrals.
• Educate clients on mobile/app banking and self-service channels.
• Learn products, procedures, and compliance requirements quickly.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client experience

Excellent communication

Problem resolution

Regulatory compliance

Time management

Relationship building

Active listening

Education

High school or GED

College degree or military equivalent

Job description

Chase is seeking an Associate Relationship Banker to join a branch and provide warm, knowledgeable service to clients. You will understand financial goals, offer thoughtful solutions, and help clients navigate banking options.

You will educate customers on Chase Mobile App, Chase.com, and ATM usage, while building lasting relationships. This role requires strong communication, compliance, and availability for branch hours.