Client-First Commercial Lines Account Manager

The Juris Agency; State College (Centre County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Fully paid Continuing Education

Job summary

Doty & Hench, Richard R. Motter Agency, Gearhart Herr & Co. in Central Pennsylvania seeks a Commercial Lines Account Manager to nurture client relationships and ensure satisfaction in our State College office.

This on-site role emphasizes face-to-face client interaction and service excellence. The ideal candidate will have a background in customer service, be able to manage policies accurately, and stay current with insurance industry developments to better assist clients.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred, especially in insurance.
• Ability to explain complex insurance terms clearly.

Responsibilities

• Client Interaction: Serve as the primary point of contact for clients, ensuring their queries and concerns are addressed promptly and effectively.
• Policy Management: Assist with the management and maintenance of client policies, ensuring accuracy and compliance with industry standards.
• Renewals and Reviews: Conduct regular policy reviews and assist clients with the renewal process, identifying potential areas for improvement or additional coverage.
• Problem Resolution: Identify and resolve client issues with a commitment to providing excellent customer service.
• Documentation: Maintain detailed and accurate records of client interactions and transactions.
• Industry Knowledge: Stay informed about the latest developments in the insurance industry to better assist clients.

Skills

Customer service

Communication skills

Organization

Multitasking

Education

High school diploma

Job description

Doty & Hench, Richard R. Motter Agency, Gearhart Herr & Co. in Central Pennsylvania seeks a Commercial Lines Account Manager to nurture client relationships and ensure satisfaction in our State College office.

This on-site role emphasizes face-to-face client interaction and service excellence. The ideal candidate will have a background in customer service, be able to manage policies accurately, and stay current with insurance industry developments to better assist clients.