Client-First Commercial Lines Account Manager

The Juris Agency

State College (Centre County)

On-site

USD 52,000 - 78,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off (PTO)
Health Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Fully paid Continuing Education

Job summary

Doty & Hench, Richard R. Motter Agency, Gearhart Herr & Co. in Central Pennsylvania seeks a Commercial Lines Account Manager to nurture client relationships and ensure satisfaction in our State College office.

This on-site role emphasizes face-to-face client interaction and service excellence. The ideal candidate will have a background in customer service, be able to manage policies accurately, and stay current with insurance industry developments to better assist clients.

Qualifications

  • High school diploma or equivalent required.
  • Previous customer service experience preferred, especially in insurance.
  • Ability to explain complex insurance terms clearly.

Responsibilities

  • Client Interaction: Serve as the primary point of contact for clients, ensuring their queries and concerns are addressed promptly and effectively.
  • Policy Management: Assist with the management and maintenance of client policies, ensuring accuracy and compliance with industry standards.
  • Renewals and Reviews: Conduct regular policy reviews and assist clients with the renewal process, identifying potential areas for improvement or additional coverage.
  • Problem Resolution: Identify and resolve client issues with a commitment to providing excellent customer service.
  • Documentation: Maintain detailed and accurate records of client interactions and transactions.
  • Industry Knowledge: Stay informed about the latest developments in the insurance industry to better assist clients.

Skills

Customer service
Communication skills
Organization
Multitasking

Education

High school diploma

Job description

Doty & Hench, Richard R. Motter Agency, Gearhart Herr & Co. in Central Pennsylvania seeks a Commercial Lines Account Manager to nurture client relationships and ensure satisfaction in our State College office.

This on-site role emphasizes face-to-face client interaction and service excellence. The ideal candidate will have a background in customer service, be able to manage policies accurately, and stay current with insurance industry developments to better assist clients.

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