Client-First Banking Teller & CSR

Fifth Third Bank; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Lexington, KY is seeking a CSR/Teller to deliver exceptional customer service and support daily banking needs. You will deepen relationships, handle cash, and guide customers to the right banking solutions while maintaining confidentiality and accuracy.

Responsibilities include assisting customers, performing routine operations with the platform team, and referring complex issues to qualified partners.

Qualifications

• High school diploma/GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Strong judgment and problem-solving skills.
• Ability to work flexible hours.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up to customer questions and resolve issues.
• Maintain timely communication and confidentiality.
• Refer customers to bankers and partners for consultative conversations.
• Handle daily office tasks and maintain efficient office operations.

Skills

Customer service

Cash handling

Communication

Public interaction

Flexibility

Education

High School Diploma

Job description

Fifth Third Bank in Lexington, KY is seeking a CSR/Teller to deliver exceptional customer service and support daily banking needs. You will deepen relationships, handle cash, and guide customers to the right banking solutions while maintaining confidentiality and accuracy.

Responsibilities include assisting customers, performing routine operations with the platform team, and referring complex issues to qualified partners.