Part-Time Bank CSR & Teller: Customer Focus & Referrals

Fifth Third; Louisville, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank in Louisville, KY is seeking a part-time CSR/Teller to deliver friendly, accurate service at the window and on the floor. You will listen to customer needs, handle transactions, and refer to bankers for consultative conversations.

This role emphasizes trust, confidentiality, and adherence to bank policies while supporting daily office operations and balancing duties. Flexibility in scheduling and a strong work ethic are required.

Qualifications

• High school diploma or GED required.
• Extensive cash handling.
• Ability to interact with the public and adhere to dress code.
• Knowledge of retail policies and procedures; ability to apply guidelines.
• Need flexibility in scheduling.

Responsibilities

• Provide excellent customer service and refer customers to Bankers and business partners for consultative conversations.
• Perform daily office responsibilities and work with the platform team to ensure smooth office operations.
• Maintain a balancing record and correct outages with support as needed.
• Handle consumer and business customer issues professionally and escalate when necessary.
• Demonstrate sound judgment and follow bank policies and procedures.

Skills

Customer service

Cash handling

Communication skills

Public interaction

Decision making

Education

High school diploma / GED

Job description

Fifth Third Bank in Louisville, KY is seeking a part-time CSR/Teller to deliver friendly, accurate service at the window and on the floor. You will listen to customer needs, handle transactions, and refer to bankers for consultative conversations.

This role emphasizes trust, confidentiality, and adherence to bank policies while supporting daily office operations and balancing duties. Flexibility in scheduling and a strong work ethic are required.