Customer Experience Teller — Flexible Schedule

Fifth Third; Lexington (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in Lexington, KY on Leestown Rd is seeking a full-time CSR/Teller who provides excellent customer service, handles cash accurately, and refers customers to bankers for a consultative conversation. You will follow bank policies, protect customer confidentiality, and help maintain a positive branch experience.

You will perform daily office tasks, stay up-to-date on retail policies, and communicate clearly with customers.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Strong judgment and problem-solving abilities.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners for consultative conversations.
• Address customer questions and follow up to resolve issues.
• Maintain timely and clear communication with customers.
• Protect customer information and adhere to policies.
• Refer customers to Bankers and partners for referrals and track outcomes.

Skills

Customer service

Cash handling

Communication

Problem solving

Teamwork

Education

High school diploma/GED

Job description

Fifth Third Bank in Lexington, KY on Leestown Rd is seeking a full-time CSR/Teller who provides excellent customer service, handles cash accurately, and refers customers to bankers for a consultative conversation. You will follow bank policies, protect customer confidentiality, and help maintain a positive branch experience.

You will perform daily office tasks, stay up-to-date on retail policies, and communicate clearly with customers.