Customer-First Banking Associate | Grow Relationships & Tech

JPMorgan Chase & Co.; Carmel-by-the-Sea (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in California to deliver welcoming, attentive service, open new accounts, and educate clients on digital banking tools. You will build trusted relationships, assist with day-to-day transactions, and support branch operations with compliance to all policies and regulatory requirements.

The role emphasizes strong customer focus, teamwork, and the ability to adapt to evolving technology solutions to meet client needs.

Qualifications

• Client service experience or equivalent.
• Excellent communication and interpersonal skills.
• Team-based approach to delivering branch service.
• Comfort with technology and digital banking tools.
• Ability to follow policies and regulatory requirements.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, open new accounts, and comply with policies and regulations.
• Educate clients on day-to-day banking and digital solutions (mobile app, online banking, ATMs).
• Build relationships through active listening, empathy, and product knowledge.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Communication

Teamwork

Attention to detail

Problem solving

Adaptability

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in California to deliver welcoming, attentive service, open new accounts, and educate clients on digital banking tools. You will build trusted relationships, assist with day-to-day transactions, and support branch operations with compliance to all policies and regulatory requirements.

The role emphasizes strong customer focus, teamwork, and the ability to adapt to evolving technology solutions to meet client needs.