Client-First Banking Associate | Tech-Savvy & Service-Driven

JPMorgan Chase; Bexley (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care

Retirement plan

Tuition reimbursement

On-site wellness centers

Employee assistance programs

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand and culture in delivering outstanding client experiences at the branch. You will greet clients, provide attentive service, and use digital tools to meet their banking needs.

You will build trusted relationships, educate clients on products, and collaborate with the branch team to help clients achieve their financial goals. The role emphasizes hospitality, compliance, and a client-first mindset.

Qualifications

• High school diploma or GED is required.
• Client service experience is preferred.
• Experience with banking products and processes is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist branch operations and cash handling while adhering to bank policies.

Skills

Client service

Cash handling

Communication

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand and culture in delivering outstanding client experiences at the branch. You will greet clients, provide attentive service, and use digital tools to meet their banking needs.

You will build trusted relationships, educate clients on products, and collaborate with the branch team to help clients achieve their financial goals. The role emphasizes hospitality, compliance, and a client-first mindset.