Client-First Banking Associate — Relationship Builder & Tech-Savvy

J.P. Morgan; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Chase is looking for an Associate Banker to represent our brand with hospitality, delivering attentive service and building trusted relationships with clients to help achieve their financial goals.

In this role you will greet clients, open accounts, and assist with day-to-day transactions while promoting Chase Mobile App, Chase.com, and other digital options for convenient banking. The position emphasizes customer care and teamwork.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.
• Willingness to learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions and sharing product knowledge.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Customer focus

Product knowledge learning

Tech solutions

Education

High school diploma or GED

Job description

Chase is looking for an Associate Banker to represent our brand with hospitality, delivering attentive service and building trusted relationships with clients to help achieve their financial goals.

In this role you will greet clients, open accounts, and assist with day-to-day transactions while promoting Chase Mobile App, Chase.com, and other digital options for convenient banking. The position emphasizes customer care and teamwork.