Client-First Banking Associate | Relationship & Tech Solutions

Fairygodboss; Park City (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

On-site health centers

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase in Park City, Utah is seeking an Associate Banker to deliver hospitable, technology-forward service and build trusted relationships with clients. You will welcome clients, open accounts, train on mobile and online banking tools, and support branch operations to meet financial goals.

You will be part of a team focused on friendly service, regulatory compliance, and proactive problem-solving, helping clients navigate banking options with care and clarity.

Qualifications

• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Clear communication

Technology proficiency

Team collaboration

Education

High school diploma or GED

Job description

Chase in Park City, Utah is seeking an Associate Banker to deliver hospitable, technology-forward service and build trusted relationships with clients. You will welcome clients, open accounts, train on mobile and online banking tools, and support branch operations to meet financial goals.

You will be part of a team focused on friendly service, regulatory compliance, and proactive problem-solving, helping clients navigate banking options with care and clarity.