Client-First Banking Associate | Tech-Savvy & Service-Driven

JPMorgan Chase & Co.; Ormond Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build relationships, and deliver banking solutions in a branch environment. You will assist with account openings, servicing, and guiding clients through Chase Mobile App and Chase.com to meet financial goals.

The role emphasizes client-first service, teamwork, and compliance with bank policies while utilizing technology to enhance the customer experience.

Qualifications

• High school diploma or GED equivalent.
• Client service experience preferred.
• Cash handling experience is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and handle account servicing while following policies and compliance.
• Educate clients on banking transactions and mobile/app tools for self-service.
• Build trusted relationships by listening, asking questions, and offering solutions.
• Support branch operations including cash handling and ATM duties as needed.

Skills

Client service

Communication skills

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build relationships, and deliver banking solutions in a branch environment. You will assist with account openings, servicing, and guiding clients through Chase Mobile App and Chase.com to meet financial goals.

The role emphasizes client-first service, teamwork, and compliance with bank policies while utilizing technology to enhance the customer experience.