Client-First Banking Associate: Elevate Financial Journeys

Fairygodboss; Ephrata (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and guide them using Chase Mobile App, Chase.com, and ATM tools. You will open new accounts, provide solutions, and build trusted relationships to help clients reach their financial goals.

You will collaborate with branch teammates to ensure a seamless client experience, while adhering to banking policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and handle cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Job description

Chase is seeking an Associate Banker to greet clients, deliver attentive service, and guide them using Chase Mobile App, Chase.com, and ATM tools. You will open new accounts, provide solutions, and build trusted relationships to help clients reach their financial goals.

You will collaborate with branch teammates to ensure a seamless client experience, while adhering to banking policies and regulatory requirements.