Customer-First Banker | Digital Banking & Service

JPMorganChase; Ormond Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences, greet customers, and guide them through banking solutions. You will use Chase Mobile App, Chase.com, and ATMs to support day-to-day needs while building trusted client relationships.

You will work with the branch team to help clients achieve financial goals, handle account servicing, and participate in branch operations with attention to regulatory requirements.

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Willingness to learn and adapt to banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones per policies.
• Educate clients on day-to-day banking transactions and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions, and collaborating with team.
• Perform branch operations including cash handling and cash devices while following policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver exceptional client experiences, greet customers, and guide them through banking solutions. You will use Chase Mobile App, Chase.com, and ATMs to support day-to-day needs while building trusted client relationships.

You will work with the branch team to help clients achieve financial goals, handle account servicing, and participate in branch operations with attention to regulatory requirements.