Client-First Banking Associate

Next Frontier Capital; Sacramento (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, using modern banking solutions and technology to serve clients.

You will build trusted relationships, open new accounts, and educate clients on self-service tools like Chase Mobile App and Chase.com, helping them reach their financial goals.

In this role you will work with a branch team to deliver a welcoming, compliant, and seamless client experience that makes customers feel valued and understood.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients and understand their needs with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with friendly service.
• Open new accounts and provide account servicing while ensuring compliance with policies and banking requirements.
• Educate clients on day-to-day banking, self-service tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and partnering with branch team to reach financial goals.
• Perform branch operations including cash handling and adherence to bank policies.

Skills

Client service experience

Clear communication

Fast learner of products

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, using modern banking solutions and technology to serve clients.

You will build trusted relationships, open new accounts, and educate clients on self-service tools like Chase Mobile App and Chase.com, helping them reach their financial goals.

In this role you will work with a branch team to deliver a welcoming, compliant, and seamless client experience that makes customers feel valued and understood.