Client-First Banking Associate

Aumni; New Jersey; On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with welcoming hospitality and cutting-edge banking solutions. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

In this role, you will greet clients, open accounts, educate on digital tools, and work with the team to ensure a seamless customer experience while adhering to regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations in service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to quickly resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations, including cash devices, following bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with welcoming hospitality and cutting-edge banking solutions. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

In this role, you will greet clients, open accounts, educate on digital tools, and work with the team to ensure a seamless customer experience while adhering to regulatory requirements.