Client-First Banking Associate

JPMorgan Chase

Meridian (ID)

On-site

USD 42,000 - 64,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase seeks an Associate Banker to deliver exceptional client experiences and hospitality in a branch setting. You will build trusted relationships, educate clients on products, and support daily banking needs using Chase Mobile App, Chase.com, and ATMs.

The role emphasizes listening, empathy, and teamwork to help clients achieve their financial goals while complying with regulatory guidelines.

Qualifications

Client-first mindset and ability to exceed expectations.
Ability to build trusted relationships with clients.
Effective communication to understand and help clients.
Strong problem solving and attention to detail in service delivery.
Collaborative work with branch team to achieve goals.
Ability to quickly learn products, services, and procedures.
Experience in client service or similar.
High school diploma or GED equivalent.

Responsibilities

Create a welcoming environment by greeting clients and guiding them through the lobby.
Provide account servicing, maintenance, and new accounts while following policies and regulations.
Educate clients on day‑to‑day banking and digital self‑service options like Chase Mobile App and Chase.com.
Build relationships by listening, asking questions, and sharing product knowledge with team support.
Perform branch operations, including cash handling and ATM tasks, per bank procedures.