Customer-First Banking Advisor

JPMorganChase; Santa Fe (NM); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to help create memorable client experiences in our branch. You will greet clients, assist with accounts, and guide them through banking solutions using the Chase Mobile App and online channels.

The role emphasizes listening, empathy, and collaboration with the branch team to meet clients' financial goals while complying with regulatory requirements.

Qualifications

• HS diploma or GED is required.
• Experience in client service is preferred.
• Ability to learn banking products quickly.
• Strong interpersonal and communication skills.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the branch visit.
• Provide account servicing, maintenance, and assist with opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking, including self-service options like mobile app and online banking.
• Build relationships by listening, asking questions, and partnering with the team to meet financial goals.
• Support branch operations and cash handling in accordance with bank policies.

Skills

Client service

Communication skills

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to help create memorable client experiences in our branch. You will greet clients, assist with accounts, and guide them through banking solutions using the Chase Mobile App and online channels.

The role emphasizes listening, empathy, and collaboration with the branch team to meet clients' financial goals while complying with regulatory requirements.