Client-First Banking Associate

JPMorgan Chase & Co.; Florida; On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

JPMorgan Chase & Co. Clermont, FL is seeking an Associate Banker to deliver friendly, client-centric service and support branch operations using Chase digital tools.

The role emphasizes opening accounts, handling day-to-day banking tasks, and building trusted client relationships to help customers reach their financial goals. Part-time, day shift, with a focus on welcoming service and teamwork.

Qualifications

• Ability to put clients first and exceed their expectations—delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships—demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients—communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail—providing a consistent client experience.
• Ability to elevate the client experience—working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Job description

JPMorgan Chase & Co. Clermont, FL is seeking an Associate Banker to deliver friendly, client-centric service and support branch operations using Chase digital tools.

The role emphasizes opening accounts, handling day-to-day banking tasks, and building trusted client relationships to help customers reach their financial goals. Part-time, day shift, with a focus on welcoming service and teamwork.