Client-First Banking Associate

JPMorganChase; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering personalized service and using innovative banking solutions to meet clients' financial goals.

You will build trusted relationships by listening, advising on products, and guiding clients through digital channels, while supporting daily branch operations in Detroit, MI. This role emphasizes teamwork and customer-centric service.

Qualifications

• Demonstrated client service experience and ability to exceed client expectations.
• Strong relationship-building and communication skills.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients, manage lobby flow with a tablet, and schedule meetings.
• Open accounts and provide maintenance while following policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices in accordance with policies.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Tech literacy

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering personalized service and using innovative banking solutions to meet clients' financial goals.

You will build trusted relationships by listening, advising on products, and guiding clients through digital channels, while supporting daily branch operations in Detroit, MI. This role emphasizes teamwork and customer-centric service.