Client-First Banker Associate

Next Frontier Capital; Chesterfield Court House (VA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Wellness centers

Retirement plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and up-to-date banking solutions. You will build trusted client relationships, help clients achieve financial goals, and collaborate with branch teams to deliver exceptional service.

You will guide customers through account opening, transactions, and digital channels like Chase Mobile App and Chase.com, ensuring compliance and a seamless experience.

Qualifications

• Client service experience or equivalent
• Ability to build trusted relationships with clients
• Strong communication and empathy in interactions
• Ability to quickly learn products, services, and procedures
• Comfort with technology-driven banking solutions
• Ability to work as part of a team to deliver seamless service

Responsibilities

• Create a welcoming environment for clients and manage lobby flow
• Open new accounts and service existing ones while following policies and regulations
• Educate clients on banking transactions and digital self-service tools
• Build relationships by listening, asking questions, and providing product knowledge
• Handle branch operations and cash devices in line with bank policies

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Learning quickly

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and up-to-date banking solutions. You will build trusted client relationships, help clients achieve financial goals, and collaborate with branch teams to deliver exceptional service.

You will guide customers through account opening, transactions, and digital channels like Chase Mobile App and Chase.com, ensuring compliance and a seamless experience.