Client-First Banker — Tech-Savvy & Trusted Relationships

JPMorganChase; Lake Orion (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in Michigan to represent our brand with hospitality, delivering attentive service and using the latest banking solutions. You will build trusted client relationships, assist with day-to-day banking, open accounts, and promote products to help clients reach financial goals.

This role emphasizes teamwork, compliance with policies, and providing a welcoming branch environment.

Qualifications

• Customer service experience focused on delivering a welcoming environment.
• Ability to build trusted relationships with clients and colleagues.
• Strong communication and problem-solving skills.
• Willingness to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options.
• Build meaningful client relationships by listening, asking questions, and offering solutions.
• Assist with branch operations including cash handling and device management.

Skills

Client service

Relationship building

Communication

Technology usage

Teamwork

Problem solving

Education

High school diploma or GED

Tools

Chase mobile app

ATMs

Job description

Chase is seeking an Associate Banker in Michigan to represent our brand with hospitality, delivering attentive service and using the latest banking solutions. You will build trusted client relationships, assist with day-to-day banking, open accounts, and promote products to help clients reach financial goals.

This role emphasizes teamwork, compliance with policies, and providing a welcoming branch environment.