Client-First Banking Associate

JPMorgan Chase & Co.; Deptford Township (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences in our branch environment. You will greet clients, understand their banking needs, and guide them to appropriate products and digital tools for everyday banking.

You will build trusted relationships, educate clients on products, and collaborate with teammates to achieve branch goals while adhering to regulatory requirements.

Qualifications

• Client-first mindset and hospitality to create a welcoming environment.
• Ability to build trusted relationships and communicate clearly.
• Strong communication to understand and help clients and explain banking options.
• Resolve client issues with attention to detail while delivering consistent service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, open new accounts, and ensure regulatory adherence.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening, asking questions, and sharing solutions with the team.
• Perform branch operations including cash handling and vault/ATM duties following policies.

Skills

Client-first mindset

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge learning

Client service experience

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences in our branch environment. You will greet clients, understand their banking needs, and guide them to appropriate products and digital tools for everyday banking.

You will build trusted relationships, educate clients on products, and collaborate with teammates to achieve branch goals while adhering to regulatory requirements.