Client-First Banking Associate

JPMorgan Chase & Co.; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Associate Banker to deliver warm, knowledgeable service while helping clients manage everyday banking needs. You will welcome clients, educate them on digital tools, and open accounts, building trusted relationships that support branch success.

Join a team focused on hospitality, accuracy, and proactive service, leveraging technology to meet client goals and regulatory requirements in a fast-paced banking environment.

Qualifications

• Client-facing role requiring strong interpersonal skills.
• Ability to build trusted relationships with clients.
• Comfort explaining banking products and services.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and assist with opening new accounts, ensuring policy compliance.
• Educate clients on day-to-day banking and digital self-service tools (mobile app, website, ATMs).
• Build meaningful relationships through active listening, empathy, and product knowledge sharing.
• Support branch operations, including cash handling and adherence to policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York seeks an Associate Banker to deliver warm, knowledgeable service while helping clients manage everyday banking needs. You will welcome clients, educate them on digital tools, and open accounts, building trusted relationships that support branch success.

Join a team focused on hospitality, accuracy, and proactive service, leveraging technology to meet client goals and regulatory requirements in a fast-paced banking environment.