Client-First Banking Associate

JPMorganChase; Bonney Lake (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in Washington state to deliver hospitality‑driven service and build trusted client relationships. You will greet clients, guide them to digital solutions, open accounts, and partner with the branch team to help clients achieve their financial goals.

The role emphasizes using Chase Mobile, Chase.com, and ATMs, while ensuring compliance with policies and providing a seamless client experience.

Qualifications

• Putting clients first and delivering welcoming, attentive service.
• Building trusted relationships with genuine care and concern.
• Engaging clients through clear, polite communication.
• Resolving client issues quickly with attention to detail.
• Collaborating with the team to deliver seamless service.
• Ability to quickly and accurately learn products and procedures.
• High school diploma or GED.

Responsibilities

• Greet clients and manage lobby flow using a tablet and queue system.
• Open accounts and service existing ones in compliance with policies.
• Educate clients on day‑to‑day banking and digital tools (Chase Mobile, Chase.com, ATMs).
• Build relationships and collaborate with branch team to meet financial goals.
• Handle branch operations, including cash devices, per policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Washington state to deliver hospitality‑driven service and build trusted client relationships. You will greet clients, guide them to digital solutions, open accounts, and partner with the branch team to help clients achieve their financial goals.

The role emphasizes using Chase Mobile, Chase.com, and ATMs, while ensuring compliance with policies and providing a seamless client experience.