Client-First Banker: Build Relationships & Tech-Savvy Service

JPMorganChase; Lacey (WA); On-site; USD 42,000 - 55,000; Full time

Job summary

Chase is looking for an Associate Banker to deliver welcoming, attentive service in a branch setting. You will open and service accounts, help clients use Chase Mobile App and Chase.com, and collaborate with team members to meet customers’ financial goals.

The role emphasizes building trust with clients, explaining products, and maintaining accuracy while following regulatory requirements. This position is based in a retail branch in Washington state.

Qualifications

• High school diploma or GED required.
• Experience in client service or sales preferred.
• Strong relationship-building and communication skills.

Responsibilities

• Create a welcoming branch environment with attentive service and greet clients.
• Open accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day banking using Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with teammates.
• Handle branch operations and cash devices following procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is looking for an Associate Banker to deliver welcoming, attentive service in a branch setting. You will open and service accounts, help clients use Chase Mobile App and Chase.com, and collaborate with team members to meet customers’ financial goals.

The role emphasizes building trust with clients, explaining products, and maintaining accuracy while following regulatory requirements. This position is based in a retail branch in Washington state.