Client-First Banker: Tech-Savvy Financial Solutions

JPMorganChase; Washington (District of Columbia); On-site; USD 52,000 - 68,000; Full time

Job summary

Chase is seeking an Associate Banker in Washington, DC to provide exceptional customer service and banking solutions at our branch.

You will greet clients, assist with accounts, and educate customers on Chase Mobile App and Chase.com, while building trusted relationships to help clients reach their financial goals. This role emphasizes hospitality, accuracy, and teamwork in a busy retail banking environment. Collaborate with teammates to deliver seamless service.

Qualifications

• High school diploma or GED is required.
• Experience in client services or retail banking is preferred.
• Ability to learn Chase products and services quickly.

Responsibilities

• Create a welcoming environment by greeting clients and providing attentive service.
• Assist with account servicing, new accounts, and regulatory compliance.
• Guide clients in using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering solutions.
• Support branch operations and cash handling following policies.

Skills

Client service excellence

Relationship building

Effective communication

Empathy

Team collaboration

Learning new products

Education

High School diploma or GED

Job description

Chase is seeking an Associate Banker in Washington, DC to provide exceptional customer service and banking solutions at our branch.

You will greet clients, assist with accounts, and educate customers on Chase Mobile App and Chase.com, while building trusted relationships to help clients reach their financial goals. This role emphasizes hospitality, accuracy, and teamwork in a busy retail banking environment. Collaborate with teammates to deliver seamless service.