Client-First Banker | Welcoming Service & Tech Tools

JPMorganChase; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase in Kansas City, MO is seeking an Associate Banker to welcome clients, open accounts, and provide friendly, knowledgeable service using the latest digital tools. You will build trusted client relationships and help customers navigate everyday banking needs.

This role emphasizes teamwork, adherence to policies, and a commitment to delivering an outstanding client experience in a busy branch environment, with opportunities to grow within Consumer Banking.

Qualifications

• Client service experience or similar background.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Ability to resolve client issues with attention to detail.
• Teamwork and collaborative mindset.
• Willingness to learn products, services, and procedures.
• Experience with cash handling or retail banking is a plus.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships with clients by listening, asking questions, and offering suitable solutions.
• Assist with branch operations, including cash handling and vault/ATM tasks as needed.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

High school diploma

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase in Kansas City, MO is seeking an Associate Banker to welcome clients, open accounts, and provide friendly, knowledgeable service using the latest digital tools. You will build trusted client relationships and help customers navigate everyday banking needs.

This role emphasizes teamwork, adherence to policies, and a commitment to delivering an outstanding client experience in a busy branch environment, with opportunities to grow within Consumer Banking.