Relationship-Driven Banker: Tech-Savvy Client Advocate

JPMorgan Chase & Co.; Topeka (KS); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Kansas seeks an Associate Banker to welcome clients, assess needs, and guide them to Chase banking solutions using digital tools. You will represent Chase with hospitality and contribute to a memorable client experience.

You will handle account servicing, open new accounts, and support day-to-day transactions while ensuring compliance and accurate records. The role emphasizes relationship-building, empathy, and teamwork to help clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to educate clients and explain banking products clearly.
• Strong communication and empathy during interactions with clients.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with available tech.
• Provide account servicing and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital channels like mobile apps and ATMs.
• Build relationships by listening, asking questions, and collaborating with team members.
• Assist branch operations and cash handling tasks in accordance with bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Teamwork

Learning new products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Kansas seeks an Associate Banker to welcome clients, assess needs, and guide them to Chase banking solutions using digital tools. You will represent Chase with hospitality and contribute to a memorable client experience.

You will handle account servicing, open new accounts, and support day-to-day transactions while ensuring compliance and accurate records. The role emphasizes relationship-building, empathy, and teamwork to help clients achieve their financial goals.