Client-First Banking Associate

JPMorganChase; Saint Joseph (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase in Michigan is seeking an Associate Banker to deliver warm, attentive service, greet clients, and manage account activity using Chase Mobile App and Chase.com. The role emphasizes building trusted relationships and guiding clients toward appropriate banking solutions.

You will work with the branch team to deliver a seamless experience, educate clients on products, and support daily banking needs while adhering to regulatory requirements.

Qualifications

• High school diploma or GED equivalent.
• Ability to greet clients and deliver attentive service.
• Strong communication and relationship-building skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through listening, empathy, and product knowledge, partnering with the team.
• Perform branch operations while following policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Adaptability

Tech literacy

Education

High School Diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase in Michigan is seeking an Associate Banker to deliver warm, attentive service, greet clients, and manage account activity using Chase Mobile App and Chase.com. The role emphasizes building trusted relationships and guiding clients toward appropriate banking solutions.

You will work with the branch team to deliver a seamless experience, educate clients on products, and support daily banking needs while adhering to regulatory requirements.