Client-First Banker: Tech-Savvy Trusted Advisor

JPMorgan Chase; Lubbock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Chase in Texas seeks an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet customers, open accounts, and assist with everyday banking and digital tools while collaborating with the branch team.

You will build trusted relationships, educate clients on products, and support branch operations in a fast-paced environment. This full-time role emphasizes hospitality and compliance.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients, create a welcoming environment and manage lobby flow using a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Support branch operations, including cash devices, while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Regulatory compliance

Education

High school diploma or GED

Job description

Chase in Texas seeks an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet customers, open accounts, and assist with everyday banking and digital tools while collaborating with the branch team.

You will build trusted relationships, educate clients on products, and support branch operations in a fast-paced environment. This full-time role emphasizes hospitality and compliance.