Client-First Banker: Tech-Savvy Service & Solutions

Testing Site - JPMC; Port Huron (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase seeks an Associate Banker to welcome clients, handle transactions, and open new accounts with attentive service. You will educate customers on Chase technology options and guide them to the right team for their financial goals.

You will build trusted relationships through active listening, clear communication, and cross‑selling appropriate solutions while adhering to all banking regulations. This role emphasizes teamwork and compliance.

Qualifications

• Client service experience or comparable experience.
• Able to deliver attentive and friendly service and greet clients.
• Able to build trusted relationships with clients through genuine care.
• Able to clearly communicate and understand client needs.
• Able to resolve client issues with attention to detail and accuracy.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while complying with policies and regulations.
• Educate clients on technology self‑service options like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking thoughtful questions, and explaining solutions.
• Perform branch operations and handle cash devices following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to welcome clients, handle transactions, and open new accounts with attentive service. You will educate customers on Chase technology options and guide them to the right team for their financial goals.

You will build trusted relationships through active listening, clear communication, and cross‑selling appropriate solutions while adhering to all banking regulations. This role emphasizes teamwork and compliance.