Client-First Banker: Tech-Savvy Financial Advisor

JPMorgan Chase & Co.; Town of Hamburg (NY); Sur place; USD 48 000 - 62 000; Plein temps

Résumé du poste

Chase is seeking an Associate Banker to represent our brand with hospitality, using innovative banking solutions and friendly service to create memorable client experiences. You will build trusted relationships by sharing product knowledge and helping clients reach their financial goals.

In this role, you will assist with account servicing and openings, guide clients through digital tools like the Chase Mobile App and Chase.com, and collaborate with branch teammates to deliver seamless service

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive and friendly service.
• Ability to build trusted relationships with clients through genuine care and contact.
• Ability to engage clients with clear, polite communication and understanding needs.
• Ability to resolve client issues quickly with attention to detail for a consistent experience.
• Ability to elevate the client experience by teamwork and sincere service.

Responsabilités

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and regulations.
• Educate clients on day-to-day transactions and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge and solutions with the team.
• Perform branch operations while adhering to bank policies and procedures.

Connaissances

Client service

Relationship building

Communication skills

Problem solving

Product knowledge

Formation

High school diploma or GED

Description du poste

Chase is seeking an Associate Banker to represent our brand with hospitality, using innovative banking solutions and friendly service to create memorable client experiences. You will build trusted relationships by sharing product knowledge and helping clients reach their financial goals.

In this role, you will assist with account servicing and openings, guide clients through digital tools like the Chase Mobile App and Chase.com, and collaborate with branch teammates to deliver seamless service