Client-First Banker: Tech-Savvy Financial Guidance

Next Frontier Capital; Rockford (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and explain banking solutions. You will help clients with day-to-day transactions and demonstrate digital tools like Chase Mobile App and Chase.com, while collaborating with branch teammates to meet financial goals.

The role emphasizes hospitality, compliance with banking policies, and delivering exceptional client experiences in a dynamic branch environment.

Qualifications

• Client service experience or equivalent.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to work with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital/self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices while adhering to policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, build trusted relationships, and explain banking solutions. You will help clients with day-to-day transactions and demonstrate digital tools like Chase Mobile App and Chase.com, while collaborating with branch teammates to meet financial goals.

The role emphasizes hospitality, compliance with banking policies, and delivering exceptional client experiences in a dynamic branch environment.