Client-First Banker: Tech-Savvy Service & Growth

JPMorganChase; Basking Ridge (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is recruiting an Associate Banker to welcome clients, deliver attentive service and drive branch growth through daily banking solutions and digital tools. You will represent our brand with hospitality while helping clients navigate accounts and services.

You will build trusted relationships by listening to client goals, educating customers on products, and collaborating with teammates to meet financial needs.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations with friendly service.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by actively listening, asking questions, and collaborating with branch teammates.
• Perform branch operations including cash handling while adhering to policies.

Skills

Client service experience

Communication skills

Team collaboration

Attention to detail

Technology literacy

Education

High School Diploma or GED

Job description

Chase is recruiting an Associate Banker to welcome clients, deliver attentive service and drive branch growth through daily banking solutions and digital tools. You will represent our brand with hospitality while helping clients navigate accounts and services.

You will build trusted relationships by listening to client goals, educating customers on products, and collaborating with teammates to meet financial needs.