Client-First Banker: Tech-Savvy Relationship Pro

J.P. Morgan; Swampscott (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and guide them through digital channels while maintaining compliance and accuracy.

You will build trusted relationships, educate customers on products, and work with the branch team to meet targets, ensuring a seamless client experience across services.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients, and managing lobby flow.
• Exceed client expectations by servicing accounts, opening new accounts, and ensuring compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and tech options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Communication

Teamwork

Learning products

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and guide them through digital channels while maintaining compliance and accuracy.

You will build trusted relationships, educate customers on products, and work with the branch team to meet targets, ensuring a seamless client experience across services.