Client-First Banker: Build Relationships & Tech Solutions

Next Frontier Capital; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service, open and service accounts, and educate clients on everyday banking and digital tools. The role focuses on building trusted relationships, listening to client needs, and collaborating with branch teams to meet financial goals.

Applicants should demonstrate strong communication, the ability to learn products quickly, and maintain regulatory compliance while delivering a superior client experience.

Qualifications

• High school diploma or GED.
• Excellent customer service skills.
• Ability to resolve client issues with attention to detail.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital channels (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members to reach client goals.
• Handle branch operations and cash devices in compliance with bank procedures.

Skills

Client service

Relationship building

Communication

Product knowledge learning

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service, open and service accounts, and educate clients on everyday banking and digital tools. The role focuses on building trusted relationships, listening to client needs, and collaborating with branch teams to meet financial goals.

Applicants should demonstrate strong communication, the ability to learn products quickly, and maintain regulatory compliance while delivering a superior client experience.