Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Kalamazoo (MI); On-site; USD 32,000 - 47,000; Full time

Job summary

Chase is seeking an Associate Banker in Kalamazoo, Michigan to deliver welcoming, attentive service and introduce clients to banking solutions. You will use digital tools and work with the branch team to help clients reach their financial goals.

Responsibilities include opening accounts, servicing existing ones, and guiding customers through technology options while maintaining compliance and accuracy.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients warmly and build trust.
• Strong communication and active listening skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and assist with account servicing in compliance with policies.
• Educate clients on routine banking transactions and digital tools.
• Build relationships by listening, asking questions, and offering product solutions.
• Assist with branch operations and cash handling in line with procedures.

Skills

Client service

Relationship building

Effective communication

Empathy

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Kalamazoo, Michigan to deliver welcoming, attentive service and introduce clients to banking solutions. You will use digital tools and work with the branch team to help clients reach their financial goals.

Responsibilities include opening accounts, servicing existing ones, and guiding customers through technology options while maintaining compliance and accuracy.