Client-First Banker: Tech-Savvy Financial Coach

JPMorganChase; Florence (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Kentucky to deliver exceptional client experiences in a branch setting. You will welcome clients, guide them through day-to-day banking, and promote Chase digital solutions.

You will build trusted relationships, learn products quickly, and support account openings while adhering to policies and procedures. The role emphasizes hospitality and community engagement.

Qualifications

• Must provide excellent client service and build trusted relationships.
• Strong communication and empathy to understand client needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Greet clients, manage lobby flow, and schedule meetings to create a welcoming environment.
• Assist with account servicing, openings, and adherence to policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful relationships by listening, asking questions, and collaborating with the team.
• Support branch operations, including cash handling and device management as needed.

Skills

Client service

Communication

Relationship building

Technology adoption

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker in Kentucky to deliver exceptional client experiences in a branch setting. You will welcome clients, guide them through day-to-day banking, and promote Chase digital solutions.

You will build trusted relationships, learn products quickly, and support account openings while adhering to policies and procedures. The role emphasizes hospitality and community engagement.