Client-First Banker: Build Relationships with Tech

JPMorganChase; Lexington (KY); On-site; USD 36,000 - 56,000; Full time

Job summary

JPMorgan Chase is hiring an Associate Banker in Lexington to deliver exceptional client experiences. You will greet clients, assist with accounts, and guide customers through mobile and online banking tools to meet their financial goals.

You will work as part of a branch team, providing friendly service, maintaining compliance, and leveraging technology to enhance customer satisfaction. This role emphasizes hospitality and proactive customer engagement.

Qualifications

• Requires client service experience or similar.
• Ability to build trusted relationships with clients.
• Ability to teach and guide clients through technology solutions.
• Team-based approach to delivering seamless service.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new accounts while following policies and regulations.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening and collaboration with branch team members.
• Execute branch operations, including cash handling and device management in line with policies.

Skills

Client service

Relationship building

Tech literacy

Teamwork

Financial knowledge

Education

High school diploma/GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is hiring an Associate Banker in Lexington to deliver exceptional client experiences. You will greet clients, assist with accounts, and guide customers through mobile and online banking tools to meet their financial goals.

You will work as part of a branch team, providing friendly service, maintaining compliance, and leveraging technology to enhance customer satisfaction. This role emphasizes hospitality and proactive customer engagement.