Client Experience Banker: Tech-Savvy & Trusted

JPMorgan Chase & Co.; Florence (KY); On-site; USD 44,000 - 50,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker for our Chase branch in Florence, KY to deliver outstanding client experiences. You will welcome clients, guide them through banking solutions, and help them manage day-to-day transactions with friendly, knowledgeable service.

You will open accounts, educate clients on digital tools, and work with team members to meet the branch’s financial goals. A focus on compliance and accurate service is essential to success.

Qualifications

• Must demonstrate client-first mindset and friendly service.
• Ability to build trusted relationships through genuine care.
• Strong communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients at the branch and managing lobby flow with a tablet.
• Open new accounts and perform account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve goals.
• Perform branch operations, including cash handling devices, while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker for our Chase branch in Florence, KY to deliver outstanding client experiences. You will welcome clients, guide them through banking solutions, and help them manage day-to-day transactions with friendly, knowledgeable service.

You will open accounts, educate clients on digital tools, and work with team members to meet the branch’s financial goals. A focus on compliance and accurate service is essential to success.