Client-First Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase; Bloomfield Hills (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is hiring an Associate Banker in the United States. The role focuses on delivering exceptional client experiences by greeting clients, opening accounts, and guiding them to digital banking options.

Responsibilities include building trusted relationships, educating clients on self-service tools like Chase Mobile and Chase.com, and supporting branch operations in a compliant, customer-centric environment.

Qualifications

• High school diploma or GED required.
• Ability to put clients first and exceed expectations.
• Strong communication and relationship-building skills.
• Ability to learn banking products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby processes.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on Chase digital channels and self-service tools.
• Build trusted relationships by listening, asking questions, and offering solutions.
• Assist with branch operations including cash handling and vault activities as needed.

Skills

Client focus

Relationship building

Communication

Problem solving

Teamwork

Product knowledge learning

Attention to detail

Issue resolution

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in the United States. The role focuses on delivering exceptional client experiences by greeting clients, opening accounts, and guiding them to digital banking options.

Responsibilities include building trusted relationships, educating clients on self-service tools like Chase Mobile and Chase.com, and supporting branch operations in a compliant, customer-centric environment.