Client-First Banker & Relationship Builder

Aumni; Coon Rapids (MN); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker who will deliver welcoming, high-touch service and leverage digital tools to help clients achieve their financial goals. The role emphasizes relationship building, teamwork, and a customer-first approach in a branch setting.

You will greet clients, assist with account servicing, and educate customers on Chase Mobile App, Chase.com, and ATM access while following regulatory requirements. A high school diploma or GED is required.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships – demonstrating genuine care and concern.
• Ability to engage clients – communicating clearly and politely to understand and help.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, checking them into the waiting queue, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies and regulations.
• Educate clients on day-to-day transactions and digital self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and coordinating with the team to help clients achieve financial goals.
• Perform branch operations such as managing cash devices in line with policies.

Skills

Client service

Communication

Relationship building

Team collaboration

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker who will deliver welcoming, high-touch service and leverage digital tools to help clients achieve their financial goals. The role emphasizes relationship building, teamwork, and a customer-first approach in a branch setting.

You will greet clients, assist with account servicing, and educate customers on Chase Mobile App, Chase.com, and ATM access while following regulatory requirements. A high school diploma or GED is required.