Client-First Banker: Relationship & Tech Solutions

JPMorganChase; Indiana; On-site; USD 31,000 - 38,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients. You will greet customers, open new accounts, and guide them through digital tools like the Chase Mobile App and Chase.com.

This role emphasizes collaboration with branch teammates, compliance with banking policies, and helping clients achieve their financial goals through personalized solutions that reflect our brand and values.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service.
• Ability to deliver attentive and friendly service.
• Willingness to learn banking products and procedures.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations by servicing accounts, opening new accounts, and ensuring compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships through active listening, empathy, and product knowledge.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Cash handling

Teamwork

Technology awareness

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients. You will greet customers, open new accounts, and guide them through digital tools like the Chase Mobile App and Chase.com.

This role emphasizes collaboration with branch teammates, compliance with banking policies, and helping clients achieve their financial goals through personalized solutions that reflect our brand and values.